Write to the editorial inbox

This contact page is for people using ecoaction.com.au as an editorial guide. It is the right door for a broken citation, a clearer official source, or a question about how a hub was framed. It is the wrong door for a solar quote, a school incursion, a waste-collection booking, or a same-day rebate.

Answer first

Send the form below if your message is about this website. If your message is about a leaking water main, a dumped tyre, a sparking switchboard or a grant deadline, use the utility, council, EPA or energy.gov.au channel that actually owns the problem.

What to include

A useful correction names the path (for example /energy/), quotes the line, and links the primary page — Your Home, DCCEEW, a state EPA, Water Rating, Energy Rating, the ABCB, or a council waste calendar. A useful question names the dwelling type and tenure so we do not answer a renter as if they could re-roof tomorrow.

Do not send payment-card numbers, identity documents, or health records. The form is not a secure government locker.

What happens to the message

The browser submits the form with FormSubmit’s AJAX endpoint. The editorial inbox is callum.sherwood.seo@gmail.com. FormSubmit’s own privacy and uptime terms apply in transit. Our privacy page describes what we intend to do with an enquiry: reply, and keep it only as long as the correspondence requires.

We do not add you to a newsletter from this form. There is no newsletter product on this rebuild.

What we will not pretend to do

We will not confirm that a product is eligible for a rebate. We will not tell you the current dollar amount of a state heater upgrade. We will not book a hall. We will not dispatch a plumber. We will not speak to a journalist as if we operated a lighthouse, a school or an environment centre.

If you are a guest writer, say so in the topic field and outline the Australian practical-action angle plus the primary sources you already have. Green-living pitches that need invented statistics will be declined.

Other doors on the site

Start with FAQ for the questions we already answer first. Use the guides when you need a briefing. Use about if you need to know who we are not.

The form is underneath this text on purpose. Read the scope, then write.

Response expectations

Editorial mail is read by people, not by a booking engine. There is no advertised service-level agreement and we will not invent one. If you have not had a reply and the matter is a live official deadline, escalate to the agency, not to a second copy of the same form.

If the form endpoint is temporarily unavailable, the status message on the page will say so and will repeat the editorial address. You may email that address directly. Do not send the same enquiry through five channels.

Accessibility of this page

The fields are labelled. A hidden honeypot field is present to discourage automated posts; humans should leave it blank. Required fields are name, email and message. The topic list exists so we can file the note against the right hub. None of the options create a commercial relationship.

Guest-post fit

Green-living editors sometimes need a durable Australian URL that is not a product review. That is a legitimate use of this domain. A useful pitch states the audience (household, school, community), the action, and the primary sources already in hand. A poor pitch asks us to host a ranking, a coupon, or a copied archive paragraph.

We do not charge a listed fee on this page because we are not publishing a rate card we would then have to invent. If a collaboration needs terms, those terms will be written in email, not implied by a form field.

After you send

A successful AJAX submission should show a thank-you status on this page. That is the only receipt we automatically generate. It is not a tax invoice and it is not proof that a government program has received anything.

If you came here from an old news-items.php or workshop mailto, you are in the right rebuilt place for talk about the website, and in the wrong place for a 2012 booking. Use the hubs for the work itself.

What a useful message looks like

“On /water/ you say greywater is local. The NSW page I used is [url]. Could you add it beside the plumber sentence?” is a useful message. “Please add my company’s 40 per cent saving” is not.

If you are writing from a school, use a staff address and do not include student names. If you are writing from a strata committee, say whether the question is common property.

The hubs exist so this inbox stays small. Try FAQ and the guides first. Then write.